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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kathy Hood

November 14, 2024

5  out of  5
rating by Kathy Hood
"I’m totally impressed with Kevin Pierson State Farm’s customer service, as well as finding me great & better than comparable auto insurance. Thanks!"
We responded:
"Kathy, I'm so happy you’re impressed with our customer service and the auto insurance we found for you! Your satisfaction is our priority, and we’re grateful for your kind words. If you need anything else, feel free to reach out. - Kevin Pierson - State Farm Insurance Agent, Fairburn, GA"
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marilyn bills

November 2, 2024

5  out of  5
rating by marilyn bills
"My experience with Nicole was wonderful. I don't really have the words to express my gratitude for being able to speak and do business with her. She was very pleasant, professional, knowledgeable, and personable. I felt like I had known her for years. Nicole was a great help to me as I was struggling to find a more affordable insurance that offered the features that I needed. It's like she popped up out of nowhere and called me to offer me a deal I could not refuse. Just her personality alone would have won me over. I'm so happy Nicole put me on with State Farm because I had wanted to be with this agency for years but could not afford it . Thank you Nicole for your patience and help."
We responded:
"Marilyn, thank you for sharing your wonderful experience with Nicole! I'm truly happy to hear how pleasant, professional, and knowledgeable she was in assisting you. It's fantastic that she could help you find the affordable insurance you needed and make you feel so comfortable, like an old friend. We're grateful to have Nicole on our team and are glad she could help you join State Farm. If you ever need further assistance, don't hesitate to reach out. - Kevin Pierson - State Farm Insurance Agent, Fairburn, GA"
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Alcie Green

October 11, 2024

5  out of  5
rating by Alcie Green
"Very attentive, communicates promptly and well. Would recommend above all the other agencies I contacted. Thanks Nicole!!"
We responded:
"Alcie, thank you for your wonderful review! I'm happy to know that Nicole's attentiveness and prompt communication made such a positive impression. We truly appreciate your recommendation and are always here to assist with any future needs. - Kevin Pierson - State Farm Insurance Agent, Fairburn, GA"
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Michael Daniels

October 4, 2024

5  out of  5
rating by Michael Daniels
"Gret service. Very friendly and professional!"
We responded:
"Michael, thank you for your wonderful feedback! I'm glad you found our service friendly and professional. Your satisfaction is our priority, and we're here for any future needs you may have. - Kevin Pierson - State Farm Insurance Agent, Fairburn, GA"
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Jorge Vergara

September 26, 2024

5  out of  5
rating by Jorge Vergara
"Excellent customer service, I felt supported on my transition from other state to GA, Sheri was awesome, great office!!"
We responded:
"Thank you, Jorge, for your wonderful review! I'm glad you felt supported during your transition to Georgia. Sheri is indeed fantastic, and we're happy to have her on our team. If you need any further assistance, our office is always here to help. - Kevin Pierson - State Farm Insurance Agent, Fairburn, GA"
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Keenyah Brooks

September 23, 2024

5  out of  5
rating by Keenyah Brooks
"I have been a State Farm customer for many years. Kevin Pierson’s State Farm branch in Fairburn is my home office and I could not be happier with the customer service that they consistently provide. I recently had the pleasure of speaking with Rebecca and she provided me with extraordinary customer service. I was strongly suggested to anyone who is looking for a good insurance company with superior customer service to reach out to Kevin Pearson Fairburn, GA branch. You’ll be happy that you did. Thanks State Farm. You’re the best!"
We responded:
"Keenyah, thank you for your continued loyalty over the years! I'm glad to hear that Rebecca provided you with extraordinary customer service during your recent interaction. We always strive to offer superior service, and it's wonderful to know that our efforts are appreciated. If you ever need anything, don't hesitate to reach out. - Kevin Pierson - State Farm Insurance Agent, Fairburn, GA"
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Dave Stoddart

September 19, 2024

5  out of  5
rating by Dave Stoddart
"Cheri is the best, she was knowledgeble and patient in finding the right pruduct that fits my need, I will recommend her to everyone who ask me for insurance and I will continue to use her as my agent, simply the best."
We responded:
"Dave, thank you for your wonderful review! I'm glad to hear that Cheri was knowledgeable and patient in helping you find the right product for your needs. Your recommendation means a lot to us, and we're happy to have you as a continued customer. If you ever need further assistance, don't hesitate to reach out. - Kevin Pierson - State Farm Insurance Agent, Fairburn, GA"
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Wendell Madison

September 11, 2024

5  out of  5
rating by Wendell Madison
"They really helped me resolve my problem with professionalism and proficiency. Cheri was awesome!! I was hesitant walking into the office today but glad I did. Face to face gave it human element that was really needed. Thank Cheri and Kevin!!"
We responded:
"Thank you, Wendell, for your kind words and positive review! I'm glad to hear that Cheri was able to assist you with professionalism and proficiency. It's great that the face-to-face interaction added the human element you needed. We appreciate your feedback and are here to help with any future needs. - Kevin Pierson - State Farm Insurance Agent, Fairburn, GA"
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Stacy Cochran

September 11, 2024

5  out of  5
rating by Stacy Cochran
"I recommend you give State Farm a call. I had insurance with Progressive for 2 years and all the sudden my renewal went up $100 a month. The price was crazy. I called State Farm and the wonderful ladies hooked me right up and like $150 a month cheaper than it has been. They were so nice and helpful. I would give them a call if I was you. You won't regret it! Love you guys!"
We responded:
"Stacy, thank you for your wonderful review! I'm glad our team could assist you and provide a more affordable option. It's great to know you found our staff helpful and friendly. If you need anything else, don't hesitate to reach out. - Kevin Pierson - State Farm Insurance Agent, Fairburn, GA"
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Douglas Goodwin

August 14, 2024

5  out of  5
rating by Douglas Goodwin
"Very professional"
We responded:
"Hey Douglas, Thanks for the awesome review! I'm glad you found our service professional. If you need anything else, we're here to help! - Kevin Pierson - State Farm Insurance Agent, Fairburn, GA"
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lisa eutsey

August 12, 2024

5  out of  5
rating by lisa eutsey
"Nicole is so helpful he wad patient with me explained everything in full detail...Im glad that I'm a part of company that really cares for there customers..look.forward.to.seeing Kevin and Nicole in person"
We responded:
"Hi Lisa, Thanks for the awesome review! I'm glad Nicole was able to help you out and explain everything in detail. We really appreciate having you as part of our State Farm family. Looking forward to seeing you in person soon! - Kevin Pierson - State Farm Insurance Agent, Fairburn, GA"
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Hector Family

July 25, 2024

5  out of  5
rating by Hector Family
"My agent Nicole was absolutely amazing, patient, she explained every detail to the tee. She made sure that ALL my needs were meet and stayed within my budget, she care about my budget and did not go over one of my best experiences; THANKS NICOLE for all you do to keep us cover on a budget!!!❤️"
We responded:
"Hey Hector Family! Thanks a ton for your review! I'm so happy to hear that Nicole was able to meet all your needs and stay within your budget. She truly cares about our customers, and it's great to know she made your experience one of the best! If you ever need anything else, don't hesitate to reach out. - Kevin Pierson - State Farm Insurance Agent, Fairburn, GA"
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Cj Edenfield

July 23, 2024

5  out of  5
rating by Cj Edenfield
"Nicole was awesome and super easy and understand to talk to! She made my experience smooth and straight forward and answered every question I had! Awesome experience!"
We responded:
"Hey Cj, thanks a lot for the awesome review! I'm really glad to hear that Nicole made your experience smooth and straightforward. She's great at answering all questions and making things easy to understand! If you ever need anything else, we're here to help! - Kevin Pierson - State Farm Insurance Agent, Fairburn, GA"
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Chauncey Shaw

July 16, 2024

5  out of  5
rating by Chauncey Shaw
"Affordable Premiums, bundled my assets, and saved me some money. The best part is that my account representative, Nicole, called me when my former insurance carrier's premium was expiring. Highly recommended!"
We responded:
"Thank you, Chauncey, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Nicole, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Elma Kajtazi

July 10, 2024

5  out of  5
rating by Elma Kajtazi
"my boyfriend referred me to this insurance agency and i didnt regret it one bit im saving over 650$ a month for switching over keisha helpped me qouted me and spent over an hour dealing with me but i thank them alot for actually helping me and my family save"
We responded:
"Thank you for sharing your experience, Elli! We are overjoyed to hear that Keisha was able to help you save significantly on your insurance and provide you with excellent service. We are grateful for the opportunity to assist you and your family. Please feel free to reach out if you need anything in the future! - Kevin Pierson, State Farm Insurance Agent, Fairburn, GA"
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Terrence Butler

June 26, 2024

5  out of  5
rating by Terrence Butler
"Great experience... saved me lots of money and better coverage. Very pleased with Nicole as a representative."
We responded:
"Terrence, thank you for your review! Nicole is a wonderful part of our team. If you ever need anything in the future, our office is here for you! - Kevin Pierson - State Farm Insurance Agent, Fairburn, GA"
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CJ Johnson

June 13, 2024

5  out of  5
rating by CJ Johnson
"There are many options for insurance. Kevin’s office always provides personalized service and we appreciate it."
We responded:
"Thanks for the kind words, CJ! We’re happy to hear Cheri was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Angela S

May 31, 2024

5  out of  5
rating by Angela S
"Thanks Ms. Nicole for helping me to find a more affordable auto policy. I’m a new State Farm customer and was very pleased with the exceptional customer service, going above and beyond to address all my insurance needs promptly and professionally."
We responded:
"Thank you, Angela, for sharing your positive experience with Nicole! We are thrilled to hear that she provided exceptional customer service and helped you find a more affordable auto policy promptly and professionally. We are grateful for your kind words and look forward to assisting you with any future insurance needs. Kevin Pierson - State Farm Insurance Agent, Fairburn, GA"
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Melissa Gelina

May 17, 2024

5  out of  5
rating by Melissa Gelina
"I recently had the pleasure of working with Mr. Kevin Pierson for car insurance. The entire process was 110 percent stress free and painless. Not only was Mr. Pierson able to save me a great deal of money but he was able to improve my policy all around! Mr. Pierson and his team eased my mind, improved my coverage, and decreased what comes out of my bank account! I had a fantastic experience working with Mr. Pierson and his team and look forward to being back with the State Farm family."
We responded:
"Melissa, we are happy to hear about your fantastic experience with improving your car insurance policy! I'm pleased that our team was able to provide stress-free service while saving you money and enhancing your coverage. We're grateful for your kind words and look forward to assisting you further. Kevin Pierson - State Farm Insurance Agent, Fairburn, GA"
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Phyllis Scott, Realtor

April 29, 2024

5  out of  5
rating by Phyllis Scott, Realtor
"Mr. Pierson was able to get me a better rate and find savings that fit in my family's budget. Thank you once again for moving so quickly on this."
We responded:
"Phyllis, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family! - Kevin Pierson - State Farm Insurance Agent"
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Styrus Wilson

April 25, 2024

5  out of  5
rating by Styrus Wilson
"Awesomeness! Mr. Pierson went above and beyond to help me get the right, affordable rate. He’s very knowledgeable about insurance, and he took the time to explain everything. Grateful for the service!"
We responded:
"Thank you for your feedback, Styrus. We're glad to hear that Mr. Pierson provided exceptional assistance in securing the right and affordable rate for you. Your satisfaction is important to us, and we're grateful for the opportunity to serve you. - Kevin Pierson - State Farm Insurance Agent"
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Robert D. Dowling JR.

April 24, 2024

5  out of  5
rating by Robert D. Dowling JR.
"Keisha is Awesome! Keisha answered all of my questions & help me with a State Farm Bundle insurance plan under my budget!"
We responded:
"We love seeing reviews like this, Robert! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Reviewer W

March 22, 2024

5  out of  5
rating by Reviewer W
"Couldn't have asked for better customer service and with everything being so expensive I was surprised to get a good rate! Both Michelle and Rebecca are just the most caring and helpful individuals that they should definitely be commended for going above and beyond their customer service!!! I couldn't have asked for a better experience!"
We responded:
"Wow, we are delighted to hear about your exceptional experience with Michelle and Rebecca! Providing top-notch customer service and finding you a good rate are always our top priorities. Thank you for recognizing their caring and helpful nature - they truly go above and beyond for our customers. We appreciate your kind words and look forward to continuing to serve you. - Kevin Pierson - State Farm Insurance Agent, Fairburn, GA"
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Mechelle Bates

March 17, 2024

5  out of  5
rating by Mechelle Bates
"Ken is an Awesome Agent. He made it so easy for me to transfer my insurance. Ken also got me a better rate & home insurance. What I was paying just for car insurance, I now have both car & home insurance for the same price. Ken worked his magic. Thank you Ken. All agents need to be like you!!!"
We responded:
"Mechelle, we are thrilled to hear about your positive experience with Ken! It's fantastic to know that Ken was able to make the insurance transfer process easy for you and provide you with a better rate for both car and home insurance. We appreciate your kind words and are grateful for the opportunity to assist you. Thank you for choosing Kevin Pierson - State Farm Insurance Agent for your insurance needs."
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Keonte Colton

March 15, 2024

5  out of  5
rating by Keonte Colton
"You guys were amazing. I’ve dealt with many insurance companies but this one was amazing and my mom enjoyed working with them. They were so helpful and we appreciate them The associate that my mom worked with (Nicole) was the best of the best!"
We responded:
"Keonte, we are thrilled to hear that you and your mom had an amazing experience with our team, especially with Nicole. Providing exceptional service and assistance is our top priority, and we are grateful for your kind words. Thank you for choosing us to help with your insurance needs! - Kevin Pierson - State Farm Insurance Agent, Fairburn, GA"