Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kathryn Best

Kathryn Best

February 19, 2026

5  out of  5
rating by Kathryn Best
"Great service! Rebecca was very informative 😃"
Profile photo of Ashlee A

Ashlee A

February 19, 2026

5  out of  5
rating by Ashlee A
"Great experience with State Farm! I recently bundled my car and renters insurance, and everything was quick and easy. Justice was helpful and made sure I got the best coverage for my needs. Definitely recommend!"
Profile photo of Sy Wakatama

Sy Wakatama

February 19, 2026

5  out of  5
rating by Sy Wakatama
"I saved $1370.94 by switching to Kevin Pierson-State Farm in my auto insurance"
Profile photo of Valarie Middlebrooks

Valarie Middlebrooks

February 18, 2026

5  out of  5
rating by Valarie Middlebrooks
"Shatara was very polite and gave me a great quote."
Profile photo of Opiminuim Naval

Opiminuim Naval

February 18, 2026

5  out of  5
rating by Opiminuim Naval
"TaShara (sorry if i spelled it wrong) is truly amazing. She was so kind, intelligent throughout the entire process and informational. You can tell she cared about getting a policy that worked for me. THANK YOU TASHARAAAA !!!!"
Profile photo of Jordan Williams

Jordan Williams

February 17, 2026

5  out of  5
rating by Jordan Williams
"I was referred to this agency by their customer service manager Rebecca. She was so patient with my questions and got me connected with Cheri. Cheri took great care of me and found the best policy for me. These ladies make a dynamic team!"
Profile photo of Dom P

Dom P

February 17, 2026

5  out of  5
rating by Dom P
"Rebecca is top tier. Very professional and take care of the need at hand in a timely matter. I’m thankful for the service provided through State Farm!!"
We responded:
"Hi Dom,
Thank you so much for your kind words! We're thrilled to hear that Rebecca provided you with professional and timely service. We truly appreciate your trust in State Farm and look forward to continuing to assist you. Have a great day!"
Profile photo of Daisy Sanchez

Daisy Sanchez

February 16, 2026

5  out of  5
rating by Daisy Sanchez
"Great people, they explain everything to you very well! Justice helped me with my quote and I am very satisfied with his communication, his an honest and kind man! 100% recommend him for your insurance needs!"
We responded:
"Hi Daisy,
Thank you for your kind words! We're glad Justice was able to assist you with clear communication and honesty. We appreciate your recommendation and are always here to help with your insurance needs!"
Profile photo of James Greene

James Greene

February 11, 2026

5  out of  5
rating by James Greene
"State Farm (Kevin Pierson's staff) made my obtaining new auto insurance simple and complete. I came back to State Farm because they offered a cheaper auto rate and I always like the personal touch that the agents give to their customers."
Profile photo of Niesha Jordan

Niesha Jordan

February 11, 2026

5  out of  5
rating by Niesha Jordan
"I had an absolutely fantastic experience with Tashara! From start to finish, everything was handled with professionalism, care, and attention to detail. Tashara went above and beyond to make sure everything was perfect, and it truly shows in the quality of her work. Communication was clear, timely, and friendly throughout the entire process. It’s rare to find someone so dedicated and genuinely passionate about what they do. I highly recommend her to anyone looking for outstanding service."
We responded:
"Hi Niesha,
Thank you so much for your thoughtful and glowing review! We're delighted to hear that Tashara provided you with such dedicated and attentive service. Your recommendation means a lot to us, and we're always here to support you with anything you need!"
Profile photo of Barbara Wright

Barbara Wright

February 11, 2026

5  out of  5
rating by Barbara Wright
"Rebecca was very nice and knowledgeable she helped me out alot thanks Rebecca 😊 I appreciate you taking the time to help me out"
We responded:
"Hi Barbara,

Thank you so much for your wonderful review! We're thrilled to hear that Rebecca was able to help you out and that her knowledge made a difference. She truly enjoys assisting our customers, and your kind words mean a lot to her (and to all of us)! 😊

If you ever need anything else, don’t hesitate to reach out. Thanks again for taking the time to share your experience!"
Profile photo of Kaonis P

Kaonis P

February 11, 2026

5  out of  5
rating by Kaonis P
"Recently we have worked with Tashara Ward regarding home and auto insurance. She was very informative and careful of our specific needs for home and auto. A pleasure working with her!"
We responded:
"Hi Kaonis! Thank you so much for the fantastic 5-star review! We’re delighted to hear that Tashara took great care of your home and auto insurance needs. She truly loves making the process informative and personalized for each customer. It’s been a pleasure working with you too, and we’re here anytime you need us! 😊🏡🚗✨"
Profile photo of Tramise Hines

Tramise Hines

February 11, 2026

5  out of  5
rating by Tramise Hines
"I had an absolutely wonderful experience with Tashara at Kevin Pierson State Farm in Fairburn!

After being away from Georgia for nearly 30 years, I recently moved back and purchased a car over the weekend. I had a very small window to secure in-state insurance so I could meet the dealership deadline and register my vehicle. A family member referred me to Tashara, and I am so grateful they did.

From the moment I walked into the office, I was greeted by a team of beautiful, welcoming professionals who made me feel comfortable and engaged while I waited. The environment was warm, conversational, and truly felt like community. I watched several clients come in and out during my visit, and it was clear this office is deeply rooted in serving the Fairburn neighborhood with care and professionalism.

When I met Tashara, she was knowledgeable, efficient, and genuinely kind. She quickly handled my auto insurance needs within my tight timeframe and also took the time to educate me on additional coverage options. Because of her thoroughness and professionalism, I not only secured auto insurance but also purchased life insurance and plan to add disability coverage soon.

What could have been a stressful situation turned into a smooth, uplifting experience. I walked away with the insurance I needed and a new group of trusted professionals in my community. It truly made me feel at home.

If you’re looking for knowledgeable, caring, and community-focused insurance support, I highly recommend Tashara and the entire Kevin Pierson State Farm team!"
We responded:
"Hi Tramise! Thank you so much for your amazing 5-star review! We’re beyond thrilled to hear that Tashara and our team made your return to Georgia—and your insurance experience—so smooth and welcoming. It’s wonderful to know that what could have been a stressful deadline turned into a warm, uplifting moment that made you feel right at home. Your kind words about our community focus and professionalism truly mean the world to us. We’re excited to continue supporting you with all your insurance needs and look forward to being part of your journey here in Fairburn. Welcome back and thank you for trusting us! 🌟🚗🏡😊"
Profile photo of Justin Mcneal

Justin Mcneal

February 10, 2026

5  out of  5
rating by Justin Mcneal
"I am a new State Farm customer, and my experience so far has been extremely positive. I recently switched both my auto and homeowners’ insurance to State Farm and, overall, the transition has been smooth.

While reviewing my mortgage payment, I noticed that State Farm was not yet listed as my homeowner’s insurance carrier and my previous provider was still showing. I contacted State Farm and spoke with a representative named Cheri, who went above and beyond to assist me. She patiently walked me through every step of the process and made sure everything was handled correctly.

When I contacted my mortgage loan company, they needed to reach out to State Farm directly and were able to speak with Cheri as well. Even the mortgage representative commented on how easy and seamless the transaction was due to Cheri’s professionalism and efficiency.

As consumers, we are often quick to voice concerns when things go wrong, but I believe it’s just as important to recognize excellent service when it’s received. Thank you to the Kevin Pierson State Farm office and the entire staff for being consistently friendly, knowledgeable, and helpful. I truly appreciate the outstanding customer service.
Thanks"
We responded:
"Hi Justin! Wow, thank you for such a thoughtful and detailed 5-star review! We’re thrilled to have you as a new member of the State Farm family and so glad your transition has been smooth. Cheri will be over the moon to hear your kind words—she truly goes the extra mile to make things easy and seamless. It’s fantastic to know even your mortgage loan company noticed her professionalism! We appreciate you taking the time to share your positive experience and for recognizing the hard work of our entire team. Thanks again for choosing us—we’re here whenever you need us! 🚗🏡😊"
Profile photo of Edmund Dotts

Edmund Dotts

February 5, 2026

5  out of  5
rating by Edmund Dotts
"Great customer service very knowledgeable.."
We responded:
"Hi Edmund! Thanks a ton for the awesome 5-star review! We’re delighted to hear you enjoyed our knowledgeable and friendly customer service. We’re here anytime you need us—ready to help with a smile and all the info you need! Have a fantastic day! 😊👍"
Profile photo of Nika B

Nika B

February 2, 2026

5  out of  5
rating by Nika B
"Tashara was very polite and well informed. Made my process very easy and simple, she was excellent"
We responded:
"Hi Nika! Thank you so much for your fantastic 5-star review! We're thrilled to hear that Tashara made your process easy and enjoyable—she truly is a star on our team. Your kind words made our day! Looking forward to assisting you again whenever you need. Have an amazing day! 🌟😊"
Profile photo of Alyah Monèt

Alyah Monèt

January 28, 2026

5  out of  5
rating by Alyah Monèt
"Alycia was amazing in helping me through the process of my claim. She was very professional, patient, and made everything easy to understand. I truly appreciate her support and great customer service. Thank you, Alycia!"
We responded:
"Dear Alyah,

Thank you for sharing your wonderful experience! We’re so glad to hear that Alycia provided professional, patient, and clear support throughout your claim process. Your appreciation means a lot to us, and we’ll be sure to pass along your kind words to her. Thank you for choosing us, and please don’t hesitate to reach out if you need anything else!"
Profile photo of Ray Russell

Ray Russell

January 23, 2026

5  out of  5
rating by Ray Russell
"Mr. Pierson@STATE FARM : The Business really takes care of it's customers ! & Ms. Rebecca is SO SMART & ATTENTIVE to Every Detail ! If you're in need of Insurance, You Don't Have To Look Any Further. 10 of 10*"
We responded:
"Hi Ray! Wow, thank you for the glowing 5-star review! We’re so proud to have Rebecca on our team—she truly is smart, attentive, and dedicated to making sure every detail is covered. Your kind words mean a lot to all of us here at the Kevin Pierson State Farm office. If you ever need anything else, you know where to find us. Thanks again for the perfect 10/10 rating! 🌟😊👍"
Profile photo of CJ Johnson

CJ Johnson

January 23, 2026

5  out of  5
rating by CJ Johnson
"There are many options for insurance. Kevin’s office always provides personalized service and we appreciate it."
We responded:
"Thanks for the kind words, CJ! We’re happy to hear Cheri was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Profile photo of Faith Thelwell

Faith Thelwell

January 21, 2026

5  out of  5
rating by Faith Thelwell
"Wow, Thank you for being someone patient with. Ms. Tashara THANK YOU. YOU ARE A PEOPLE PERSON. BLESSING ARE ON THE WAY."
We responded:
"Dear Faith,

Thank you so much for your heartfelt and kind words! We’re delighted to hear that Tashara’s patience and personable approach made a positive impact on your experience. Your blessings mean a lot to us, and we truly appreciate your support. Please don’t hesitate to reach out if you need any assistance in the future!"
Profile photo of Eddie Fluker

Eddie Fluker

January 21, 2026

5  out of  5
rating by Eddie Fluker
"Rebecca is very professional helpful and kind. This is a very good insurance company"
We responded:
"Hi Eddie! Thank you for the fantastic 5-star review! We’re so happy to hear that Rebecca’s professionalism, kindness, and helpfulness made a great impression. It’s wonderful to know you’re pleased with our team and company. We’re here anytime you need us—looking forward to continuing to serve you! 😊👍🌟"
Profile photo of Loretta Grissom

Loretta Grissom

January 21, 2026

5  out of  5
rating by Loretta Grissom
"Rebecca was warm, inviting and very personable! She immediately looked into my policy inquiry and made the changes quickly. Grateful that I made the switch to StateFarm!"
We responded:
"Dear Loretta,

Thank you for your wonderful feedback! We’re so pleased to hear that Rebecca provided warm and personable service while promptly handling your policy inquiry. It’s great to know you’re happy with your decision to switch to State Farm. We truly appreciate your trust and look forward to serving you in the future!"
Profile photo of Earl Hylton

Earl Hylton

January 12, 2026

5  out of  5
rating by Earl Hylton
"Thank you Rebecca at State Farm for providing me with great customer service. I really appreciate your support today."
We responded:
"Dear Earl,

Thank you for your kind words! We’re glad to hear that Rebecca provided you with great customer service and support. Your appreciation means a lot to us. Please don’t hesitate to reach out if you need any further assistance!"
Profile photo of Angel Carter

Angel Carter

January 9, 2026

5  out of  5
rating by Angel Carter
"Aylcia is the Best at what she do!!!talk me thru Everything I needed to know about The insurance I have from State farm.Im truly Appreciate her."
We responded:
"Hi Angel! Thank you so much for the glowing 5-star review! We’re thrilled to hear that Aylcia was able to guide you through everything with such expertise and care—she truly is the best at what she does! Your appreciation means a lot to us all. We’re always here to make insurance easy and stress-free for you. Thanks again for choosing State Farm! 😊🌟👍"
Profile photo of Wesley Melendez

Wesley Melendez

January 9, 2026

5  out of  5
rating by Wesley Melendez
"Kevin and Cheri got me hooked up with an awesome policy and i couldnt be happier. Saved over 100 dollars a month and even got renters and life insurance added to the deal!"
We responded:
"Hi Wesley! Thank you for the fantastic 5-star review! We’re so glad Kevin and Cheri could hook you up with an awesome policy and help you save big—over $100 a month is definitely something to celebrate! Adding renters and life insurance to the mix sounds like a win-win. We’re thrilled you’re happy and look forward to continuing to support you. Thanks for choosing us! 🎉😊👍"