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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of JASMINE

JASMINE

March 10, 2025

5  out of  5
rating by JASMINE
"Nichole was very professional and patient with me. She made me feel comfortable and made sure she explained everything in full detail. I would refer other people just based off of her customer service"
We responded:
"Jasmine, I’m happy that you had such a great experience! We’re here to help in any way we can. Thank you!"
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Joshua Taylor

February 28, 2025

5  out of  5
rating by Joshua Taylor
"Nicole is my go to person, she is very friendly, professional, and extremely helpful."
We responded:
"Joshua I'm happy to hear that Nicole has been so helpful. Thank you for your business! "
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Prophecy Johnson

February 22, 2025

5  out of  5
rating by Prophecy Johnson
"Nicole was wonderful. She gave me options and helped me on what was best also gave a lot of information. 10/10 customers service."
We responded:
"Prophecy, thank you for the kinds words. We're always here to help as best we can! "
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Brandon Graves-Wansley

February 21, 2025

5  out of  5
rating by Brandon Graves-Wansley
"Amazing professionalism, made my entire process seamless. Highly recommend!!"
We responded:
"Brandon thank you for the recommendation! And welcome to our agency!"
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kelly Epps

February 21, 2025

5  out of  5
rating by kelly Epps
"Thank you for working with me @Cheri. She continues to make sure all my needs are meet. I would clearly recommend to others"
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TimeLee Travel

February 8, 2025

5  out of  5
rating by TimeLee Travel
"During a very stressful time at the car dealership, I contacted Kevin Pierson State Farm Agency to inquire about insurance coverage. Kevin Pierson was incredibly knowledgeable and helpful in obtaining coverage for my new vehicle and transferring coverage of my other vehicle. He was also very patient and understanding, and he took the time to explain everything to me in a way that I could understand. I was very impressed with his professionalism and his genuine care for my needs. I am so grateful to have found an insurance agent who is so knowledgeable and trustworthy. I will be working on transferring my home policy as well. I highly recommend Kevin Pierson State Farm Insurance Agency services ⭐️⭐️⭐️⭐️⭐️."
We responded:
"Thank you so much for your kind words, Ehize! We’re thrilled to hear you had a great experience. We appreciate your support!"
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Geneen Tolbert-Lewis

February 7, 2025

5  out of  5
rating by Geneen Tolbert-Lewis
"Kevin was very helpful and answered all of our questions. He assisted us with switching our car insurance while also helping us save money. I will definitely recommend his agency."
We responded:
"Geneen I'm happy that we were able to help you save money & that you had a great experience with us! "
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Kat Melton

January 10, 2025

5  out of  5
rating by Kat Melton
"Nicole was a very nice and kind agent"
We responded:
"Thank you for the review! I'm happy that Nicole was able to take great care of you!"
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Paul Ingardia

January 4, 2025

1  out of  5
rating by Paul Ingardia
"Kevin pierson state farm was charging me almost 500 for 3 vehicles started charging an additional 100 after the hurricane for no reason because they didnt honor what they said one of my cars broke down i froze my insurance they canceled my policy and told me i did it took my money never gave me a refund they never reached out they were not helpful at all they should go out of business if you want cheap insurance go to root insurance my bill is now less then 300 If i was a valued customer then why not refund me my payment on the policy i froze the same week i paid instead of stealing it because thats what yall did was stealing"
We responded:
"Hi Paul. Thank you for your feedback. I’ve made note of your concerns and also our conversation from earlier today & am disappointed at your experience. We appreciate your business while with our agency & would welcome the opportunity to serve you again in the future. All the best. "
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faghayai ogoun

December 30, 2024

5  out of  5
rating by faghayai ogoun
"I had an amazing experience with Kevin Pierson State Farm insurance company! Their customer service is top-notch—they actually call and check on you, which made me feel valued. Everyone I spoke with was super friendly, polite, and easy to talk to, which made the whole process so smooth and stress-free. They even managed to drop my insurance price by $200! I highly recommend giving them a call if you’re looking for great service and savings. They truly go above and beyond!"
We responded:
"Thank you Faghayai so much for your enthusiastic review! We're thrilled to hear you had a great experience and appreciate your support. We can’t wait to serve you again!"
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Esther Balami

December 23, 2024

5  out of  5
rating by Esther Balami
"Amazing service and great plan didn’t need a down payment. This is my first car I’m so expected with all the discounts available thank you!"
We responded:
"Thank you Esther so much for your kind words! We're thrilled to hear you had a great experience. We look forward to serving you again soon!"
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Cedric Johnson

December 18, 2024

5  out of  5
rating by Cedric Johnson
"I would like to start off by saying this State Farm branch is awesome. I been purchasing insurance for a long time and it was truly a pleasure to deal with an agent (Rebeca) that really makes all your insurance needs a priority. And because of that, me and my entire family, friends, and business associates will be transferring all of our insurance needs to this State Farm branch. The customer service that you will receive is what’s been missing in our society for quite sometime. Rebeca and Kevin Pierson thank you for everything and keep up the great work! Sign a new and loyal State Farm customer."
We responded:
"Thank you Cedric! Customer service is at the center of everything that we do. Happy to have you & welcome to State Farm 😀😀"
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Veronica Mitchell

December 5, 2024

5  out of  5
rating by Veronica Mitchell
"Rebecca was so nice and helpful. Veronica"
We responded:
"Dear Veronica, Thank you so much for taking the time to leave us a review! We are thrilled to hear that Rebecca was able to assist you and that you found her to be nice and helpful. Your kind words mean a lot to us, and we will be sure to pass along your compliments to Rebecca. We strive to provide excellent service to all our customers, and it’s wonderful to know that we met your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. Warm regards, Kevin Pierson, Agent"
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Kathy Hood

November 14, 2024

5  out of  5
rating by Kathy Hood
"I’m totally impressed with Kevin Pierson State Farm’s customer service, as well as finding me great & better than comparable auto insurance. Thanks!"
We responded:
"Kathy, I'm so happy you’re impressed with our customer service and the auto insurance we found for you! Your satisfaction is our priority, and we’re grateful for your kind words. If you need anything else, feel free to reach out. - Kevin Pierson - State Farm Insurance Agent, Fairburn, GA"
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marilyn bills

November 2, 2024

5  out of  5
rating by marilyn bills
"My experience with Nicole was wonderful. I don't really have the words to express my gratitude for being able to speak and do business with her. She was very pleasant, professional, knowledgeable, and personable. I felt like I had known her for years. Nicole was a great help to me as I was struggling to find a more affordable insurance that offered the features that I needed. It's like she popped up out of nowhere and called me to offer me a deal I could not refuse. Just her personality alone would have won me over. I'm so happy Nicole put me on with State Farm because I had wanted to be with this agency for years but could not afford it . Thank you Nicole for your patience and help."
We responded:
"Marilyn, thank you for sharing your wonderful experience with Nicole! I'm truly happy to hear how pleasant, professional, and knowledgeable she was in assisting you. It's fantastic that she could help you find the affordable insurance you needed and make you feel so comfortable, like an old friend. We're grateful to have Nicole on our team and are glad she could help you join State Farm. If you ever need further assistance, don't hesitate to reach out. - Kevin Pierson - State Farm Insurance Agent, Fairburn, GA"
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Alcie Green

October 11, 2024

5  out of  5
rating by Alcie Green
"Very attentive, communicates promptly and well. Would recommend above all the other agencies I contacted. Thanks Nicole!!"
We responded:
"Alcie, thank you for your wonderful review! I'm happy to know that Nicole's attentiveness and prompt communication made such a positive impression. We truly appreciate your recommendation and are always here to assist with any future needs. - Kevin Pierson - State Farm Insurance Agent, Fairburn, GA"
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Michael Daniels

October 4, 2024

5  out of  5
rating by Michael Daniels
"Gret service. Very friendly and professional!"
We responded:
"Michael, thank you for your wonderful feedback! I'm glad you found our service friendly and professional. Your satisfaction is our priority, and we're here for any future needs you may have. - Kevin Pierson - State Farm Insurance Agent, Fairburn, GA"
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Jorge Vergara

September 26, 2024

5  out of  5
rating by Jorge Vergara
"Excellent customer service, I felt supported on my transition from other state to GA, Sheri was awesome, great office!!"
We responded:
"Thank you, Jorge, for your wonderful review! I'm glad you felt supported during your transition to Georgia. Sheri is indeed fantastic, and we're happy to have her on our team. If you need any further assistance, our office is always here to help. - Kevin Pierson - State Farm Insurance Agent, Fairburn, GA"
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Keenyah Brooks

September 23, 2024

5  out of  5
rating by Keenyah Brooks
"I have been a State Farm customer for many years. Kevin Pierson’s State Farm branch in Fairburn is my home office and I could not be happier with the customer service that they consistently provide. I recently had the pleasure of speaking with Rebecca and she provided me with extraordinary customer service. I was strongly suggested to anyone who is looking for a good insurance company with superior customer service to reach out to Kevin Pearson Fairburn, GA branch. You’ll be happy that you did. Thanks State Farm. You’re the best!"
We responded:
"Keenyah, thank you for your continued loyalty over the years! I'm glad to hear that Rebecca provided you with extraordinary customer service during your recent interaction. We always strive to offer superior service, and it's wonderful to know that our efforts are appreciated. If you ever need anything, don't hesitate to reach out. - Kevin Pierson - State Farm Insurance Agent, Fairburn, GA"
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Dave Stoddart

September 19, 2024

5  out of  5
rating by Dave Stoddart
"Cheri is the best, she was knowledgeble and patient in finding the right pruduct that fits my need, I will recommend her to everyone who ask me for insurance and I will continue to use her as my agent, simply the best."
We responded:
"Dave, thank you for your wonderful review! I'm glad to hear that Cheri was knowledgeable and patient in helping you find the right product for your needs. Your recommendation means a lot to us, and we're happy to have you as a continued customer. If you ever need further assistance, don't hesitate to reach out. - Kevin Pierson - State Farm Insurance Agent, Fairburn, GA"
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Wendell Madison

September 11, 2024

5  out of  5
rating by Wendell Madison
"They really helped me resolve my problem with professionalism and proficiency. Cheri was awesome!! I was hesitant walking into the office today but glad I did. Face to face gave it human element that was really needed. Thank Cheri and Kevin!!"
We responded:
"Thank you, Wendell, for your kind words and positive review! I'm glad to hear that Cheri was able to assist you with professionalism and proficiency. It's great that the face-to-face interaction added the human element you needed. We appreciate your feedback and are here to help with any future needs. - Kevin Pierson - State Farm Insurance Agent, Fairburn, GA"
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Stacy Cochran

September 11, 2024

5  out of  5
rating by Stacy Cochran
"I recommend you give State Farm a call. I had insurance with Progressive for 2 years and all the sudden my renewal went up $100 a month. The price was crazy. I called State Farm and the wonderful ladies hooked me right up and like $150 a month cheaper than it has been. They were so nice and helpful. I would give them a call if I was you. You won't regret it! Love you guys!"
We responded:
"Stacy, thank you for your wonderful review! I'm glad our team could assist you and provide a more affordable option. It's great to know you found our staff helpful and friendly. If you need anything else, don't hesitate to reach out. - Kevin Pierson - State Farm Insurance Agent, Fairburn, GA"
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Douglas Goodwin

August 14, 2024

5  out of  5
rating by Douglas Goodwin
"Very professional"
We responded:
"Hey Douglas, Thanks for the awesome review! I'm glad you found our service professional. If you need anything else, we're here to help! - Kevin Pierson - State Farm Insurance Agent, Fairburn, GA"
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lisa eutsey

August 12, 2024

5  out of  5
rating by lisa eutsey
"Nicole is so helpful he wad patient with me explained everything in full detail...Im glad that I'm a part of company that really cares for there customers..look.forward.to.seeing Kevin and Nicole in person"
We responded:
"Hi Lisa, Thanks for the awesome review! I'm glad Nicole was able to help you out and explain everything in detail. We really appreciate having you as part of our State Farm family. Looking forward to seeing you in person soon! - Kevin Pierson - State Farm Insurance Agent, Fairburn, GA"
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Hector Family

July 25, 2024

5  out of  5
rating by Hector Family
"My agent Nicole was absolutely amazing, patient, she explained every detail to the tee. She made sure that ALL my needs were meet and stayed within my budget, she care about my budget and did not go over one of my best experiences; THANKS NICOLE for all you do to keep us cover on a budget!!!❤️"
We responded:
"Hey Hector Family! Thanks a ton for your review! I'm so happy to hear that Nicole was able to meet all your needs and stay within your budget. She truly cares about our customers, and it's great to know she made your experience one of the best! If you ever need anything else, don't hesitate to reach out. - Kevin Pierson - State Farm Insurance Agent, Fairburn, GA"